Return & Refund Policy
We strive for your complete satisfaction. If you are not satisfied with your purchase, please review our refund policy below.
Eligibility for Refunds
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Refunds are available for damaged, defective, or incorrect items.
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Refunds must be requested within 2 days of delivery.
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The refund will be credited within 5-7 bank working days.
Non-Refundable Items
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Customized or personalized jewelry.
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Items damaged due to misuse or normal wear and tear.
Return Process
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Contact us at info@xyz.com to initiate a return.
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Pack the item securely and include the original packaging and invoice.
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Ship the item to the address provided by our team.
Refund Processing
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Refunds will be processed within 7-10 business days of receiving the returned item.
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Refunds will be issued to the original payment method.
Return Shipping Costs
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Customers are responsible for return shipping costs unless the item is damaged or defective